Store Policy

PAYMENTS

​Credit cards, debit cards, digital payments (Ipay and Apple pay) and payments via paypal.

SHIPPING POLICY

JeanAdore ships to the CONUS and OCONUS as well as to APO/FPO.  We also ship internationally to select countries.  Rates set are subject to change.  Items are generally shipped out within 24-48 hours depending on selected shipping method as well as flow of business.  JeanAdore reserves the right to deny shipping to any area for any reason deemed incorrect or the like.

RETURNS

Customers have 14 days from delivery date to return items for a refund and 30 days to receive store credit.  As clothing is not guaranteed to be in stock there are no exchanges and a refund will be issued minus shipping cost paid to receive and return.  Items must be returned in new condition free of perfume and dirt.  Unused and unsoiled.  Return shipping will be at the cost of the customer, unless and order has been sent out in error.  In which case, JeanAdore will pay and or reimburse shipping cost.  We recommend shipping with a tracking number as we are not responsible for lost items.   JeanAdore reserves the right to deny any returned item for any reason due to any cause listed above.
Items can be returned to:
JeanAdore, LLC
138 East Avenue Box 1370
Lockport, NY 14094

HOW CUSTOMER PHOTOS ARE USED

JeanAdore will only use your photos for promoting JeanAdore's use by customers at JeanAdore.com and on social media formats used by JeanAdore.

CUSTOMER ACCOUNT INFORMATION

All information collected at JeanAdore.com will only be used for the purpose of filling orders and providing information to customers to be delivered via email.  Customers will be contacted via telephone ONLY if customer cannot be reached via email in regards to their order, or if the customer has message left for a representative of JeanAdore return call.  

COOKIES

We use cookies on this site as a means to collect information from first time visitors to know what items were looked at during their stay on this website.  It also helps with future product promotion and website usefulness.